We have successfully transitioned from our legacy system to a new system, effective April 26th, 2025.
If this is your first time logging into your CIPR account since the transition, you are required to claim your account to continue accessing your account.
Once you have successfully claimed your account, you will be able to log in to your CIPR account seamlessly.
Step 1: Visit the Portal Login Page.

Step 2: Click on “Claim your account”

Step 3: Provide the email address linked to your CIPR account

Step 4: If your email address is found, a secure link will be sent to your registered email address to reset your account password.
Click on the link to reset your password.

Step 5: Once your password is reset successfully, you will be directed to the sign-in page. Use your email address and password to sign in to your CIPR account and access your profile.

FAQs
- Verify that you are entering the email address associated with your CIPR account.
- If you do not remember the email address linked with your CIPR account, Click on Forgot Username on the sign-in page.
- This will notify our support team via email.
- Provide as much information as possible, such as your full name, date of birth, CIPR number, and contact details.
- A member of our team will contact you to assist in recovering your email address.
- Verify that you are entering the email address associated with your CIPR account.
- If you do not remember the email address linked with your CIPR account, Click on Forgot Username on the sign-in page.
- This will notify our support team via email.
- Provide as much information as possible, such as your full name, date of birth, CIPR number, and contact details.
- A member of our team will contact you to assist in recovering your email address.
- Ensure you’re checking the email address registered with the legacy system.
- Look in your spam/junk folder.
- If you still don’t receive the email, contact our support team at email address
- Provide as much information as possible, such as your full name, date of birth, CIPR number, and contact details.
- Ensure you’re checking the email address registered with the legacy system.
- Look in your spam/junk folder.
- If you still don’t receive the email, contact our support team at email address
- Provide as much information as possible, such as your full name, date of birth, CIPR number, and contact details.
- Most details can be updated after logging in. However, if you need to update your name or date of birth, you must contact our support team at email address
- Most details can be updated after logging in. However, if you need to update your name or date of birth, you must contact our support team at email address